{"id":7051,"date":"2022-04-14T15:34:17","date_gmt":"2022-04-14T15:34:17","guid":{"rendered":"https:\/\/mda.brandncraft.com\/?p=7051"},"modified":"2026-01-23T15:38:35","modified_gmt":"2026-01-23T15:38:35","slug":"the-performance-of-patient-support-providers-during-the-pandemic","status":"publish","type":"post","link":"https:\/\/mda.brandncraft.com\/en\/topical-data\/topical-data-usa\/the-performance-of-patient-support-providers-during-the-pandemic\/","title":{"rendered":"The Performance of Patient Support Providers During The Pandemic"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>We surveyed 152 physicians in the U.S. to gauge their opinions on Patient Support Program (PSPs) providers during the pandemic. Physicians surveyed include GPs, Hematologists, Medical Oncologists, Rheumatologists, Pulmonologists, Endocrinologists and Infectious Disease Specialists. Overall perceptions of PSPs compared to before the pandemic have generally improved \u2013 especially in terms of responsiveness and the expertise of individuals working on PSPs.<\/p>\n","protected":false},"author":16,"featured_media":7054,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[14,16,17,19],"tags":[],"country-icon":[45,44],"class_list":["post-7051","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-survey-data","category-survey-data-usa","category-topical-data","category-topical-data-usa","country-icon-canada","country-icon-united-states"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Performance of Patient Support Providers During The Pandemic MD Analytics<\/title>\n<meta name=\"description\" content=\"A study with U.S. physicians on patient support programs performance during the pandemic shows that 92% of physicians believe providers adjusted well.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mda.brandncraft.com\/en\/topical-data\/topical-data-usa\/the-performance-of-patient-support-providers-during-the-pandemic\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Performance of Patient Support Providers During The Pandemic MD Analytics\" \/>\n<meta property=\"og:description\" content=\"A study with U.S. physicians on patient support programs performance during the pandemic shows that 92% of physicians believe providers adjusted well.\" \/>\n<meta property=\"og:url\" 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